Organization Profile: We are a dynamic and innovative non-profit organization. The Career Foundation welcomes an average of over 50,000 client visits each year from thousands of unemployed and underemployed people. Many of our clients include new immigrants, multi-barriered individuals, youth and students.
The Career Foundation was established with our first program in 1988. Now celebrating our 20th year in operation, we currently service our communities by offering a variety of programs in various areas of Toronto including Etobicoke, North York, Scarborough and Richmond Hill.
For more information, please visit our website www.careerfoundation.com
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EMPLOYMENT SPECIALIST
Position Type: Full Time
Location(s): Toronto
Years Experience: 1+
Compensation: Salary and Benefits
Responsibilities (main duties include but are not limited to):
- Assesses customers’ needs and assists them in developing a Service Plan
- Keeps up to date information on referral sources by liaising with Community Partners
- Makes appropriate referrals to Employment Ontario services and tracks customers’ progress
- Manages a caseload of hundreds of customers annually ensuring that written documentation and statistics for each file is consistently up to date
- Assists customers with various components of the application process for training
- Manages client information in EOIS and The Career Foundation’s database
- Conducts onsite/offsite job search workshops
- Participates in the design, implementation & evaluation of job search material to meet the needs of job seekers with barriers to employment
- Monitors individual participant and group process to maximize client learning, self-confidence and employability skills
- Makes resources available in print, online and through short workshops; workplace H&S, Human Rights, specialized workshops for newcomers, youth, disability, laid-off workers, etc...
- Assists employers to attract and recruit employees/skilled labour by facilitating employment related events, internal job boards, employer prospecting activities
- Identifies barriers to employment and provides supported referrals for clients to the appropriate community services for individual support
- Assists in the implementation of effective program marketing strategies in the community
- Assists clients in the exploration of occupational and training requirements, professional accreditation, language, credential & PLAR
- Provides orientation to workplace, life skills coaching, support for disclosure of a disability
- Supports assisted clients in planning and conducting job search based on a realistic and accurate assessment of qualifications compared to job requirements
- Guides and supports individual clients in the daily completion of job search tasks
- Conducts exit interviews with participants to ensure service provided was in accordance with service plans and met the highest standards of The Career Foundation
- Assesses participants’ employment goals and establishes whether further assisted or other referrals are required
- Prepares and submits weekly and monthly reports on service and client activity
- Collects data on service needs, service delivery and service satisfaction
Other Duties as Needed:
- Develops a resource pool of mentors/coaches
- Develops support plans with participants and mentors/coaches
- Links participants with appropriate mentors/coaches to provide support during and after job placement
- Monitors mentor/coach relationships and its impact on workplace and individual success and facilitates adjustment as required
- Plans and executes an effective outreach plan targeting appropriate clientele
- Recruits participants and ensures that required number of participants start services Initiates and maintains documentation of contacted community organizations in an organized manner (including a database)
- Develops ideas for outreach and with supervisor's approval, implements those ideas and maintains such strategies
- Participates in community events, job fairs and such activities to inform jobseekers about Career Foundation and recruit them for the program
- Visits and builds relationships with Community Partners in the area for referrals of participants including Libraries, Community Centers, Toronto Community Housing, etc.
- Maintains flexibility to work evenings and weekends as needed
Qualifications:
- Experience in assessment and case management
- Experience in job search techniques and coaching, outreach, group facilitation, and life skills coaching
- University Degree preferred or relevant College Diploma
- Good knowledge of English grammar and spelling for the development of business documents
- Strong internal and external customer service focus, positive attitude, initiative and professional attitude
- Experience with youth, women's services, internationally educated professionals, newcomers, ESL job seekers, disability issues is an asset
- Second language is an asset, preferably French
- Communicate effectively with clients and colleagues by maintaining a solution focused climate to enhance information sharing and listening skills, and to maintain collaborative work relationships
- Access to a vehicle is an asset
- Computer Proficiency with MS Office, Internet and Email
We thank all applicants-only those candidates selected for an interview will be contacted. (No phone calls please).
Job Contact Information
The Career Foundation
Fax: (416) 398-7435
Email: ctcfinch@careerfoundation.org
Posting Deadline: August 3, 2010
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EMPLOYER SERVICES CONSULTANT
Position Type: Full Time
Location(s): Toronto
Years Experience: 2
Compensation: Salary and Benefits
Responsibilities (include but are not limited to):
Main Duties:
- Develops new relationships with employers in a variety of industries to ensure successful job development for clients in their areas of choice
- Assists employers with identifying their employment and training needs and conducts site visits to ensure that employers can provide suitable and safe workplace environments
- Negotiates and administers placement agreements and employer incentives (wage subsidy, on-the job training)
- Serves as a resource for employers and advises them on human resources and other employment related issues
- Informs employer about and promotes fee for service/fund raising projects at The Career Foundation
- Organizes one employer event per month
- Maintains ongoing relationships with employers and engages them in the development of clients and The Career Foundation
- Places a minimum of 3-4 participants into fulltime employment through advertised and non advertised job leads on a bi-weekly basis
- Coaches and motivates participants during the job search and after placement to ensure job retention by identifying areas that require additional support and/or learning
- Ensures the quality of the placements by appropriately matching the candidates’ skills with the job requirements
- Demonstrates a good understanding of the positions that participants are applying for and clarify questions participants may have
- Plans and participates in community events concerning employment, education and career development
- Coordinates and conducts marketing and outreach activities to employers, associations and sectors
- Initiates and maintains accurate documentation of contacted employers, job leads and any other job development activity for information retrieval
- Maintains an Employer Database with accurate notes regarding client subsidy, client interviews, current recruitment status and job development activities
- Develops a resource pool of mentors/coaches
- Links participants with appropriate mentors/coaches to provide support during and after job placement
Other Duties as Needed:
- Plans and executes an effective outreach plan targeting appropriate clientele
- Develops ideas for outreach and with manager’s approval, implements those ideas and maintains such strategies
- Participates in community events, job fairs and such activities to inform jobseekers about Career Foundation; recruits them and ensures that required number of participants start services
- Visits and builds relationships with Community Partners (Libraries, Community Centers, Toronto Community Housing, etc.) in the area for referrals of participants
- Conducts workshops to instruct Participants on effective Job Search strategies (cold calling, job posting analysis, salary negotiation etc.)
- Ensures that clients understand the material and are able to apply information to their job search
Qualifications:
- A minimum of 2 years direct service experience in the areas of job development and job coaching, or marketing or business development
- Vocational counselling/ placement experience with multi-barriered individuals will be considered a strong asset
- College Diploma or University Degree in Human Resources, Marketing, Business Development, or equivalent experience
- Knowledge of local labour market, job search strategies and techniques
- Understanding of, and ability to effectively apply the principles of the sales process to generate job leads and secure positions for clients
- Excellent communication and interpersonal skills with a proven record of demonstrating tact and diplomacy when facing challenging situations
- Flexible to work evenings and weekends if required
- Valid Ontario driver’s license and access to a reliable vehicle is essential for local travel
- Having a current developed pool of employers will be considered an asset
We thank all applicants-only those candidates selected for an interview will be contacted. (No phone calls please).
Job Contact Information
The Career Foundation
Fax: (416) 398-7435
Email: ctcfinch@careerfoundation.org
Posting Deadline: July 30, 2010